PAYMENT POLICY
Thank you for choosing Decorrizz India as your preferred home decor e-commerce website. This Payment Policy outlines the terms and conditions regarding payments for products and services offered on our platform. By making a purchase on Decorrizz India, you agree to adhere to the following payment guidelines:
1. Payment Methods:
We accept various payment methods to provide you with convenience and flexibility. Currently, we support the following payment options:
a. Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
b. Net Banking: You can make payments using your bank's net banking facility.
c. UPI (Unified Payments Interface): We support UPI-based payment apps for seamless transactions.
d. Wallets: You can utilize popular e-wallets such as Paytm, Google Pay, and PhonePe for payments.
e. Cash on Delivery (COD): We offer the option for cash payment upon delivery for select products and locations. Additional charges may apply for COD orders.
If you place a COD order then after placing your order, we'll take care of the rest. We'll send you a personalized payment link via email, where you can conveniently complete your purchase by making a deposit. The deposit amount will range from 30% to 50% depending on the product category and dimension.
Think of it as a small investment to secure your order and allow us to start preparing your special item just for you. We believe that by making this partial payment, you're not only ensuring a smooth transaction but also showing your commitment to bringing your dream product to life.
Rest assured that our dedicated team is eagerly awaiting your deposit. Once received, we'll kick-start the production process, ensuring that your order receives the attention it deserves. We take pride in delivering exceptional quality, and your support makes it all possible.
So, keep an eye on your inbox for that exclusive payment link. We can't wait to see your enthusiasm reflected in your deposit. If you have any questions or need further assistance, our friendly customer support team is always here to help.
Thank you again for choosing us! We appreciate your trust and look forward to exceeding your expectations every step of the way. Let's embark on this exciting journey together!
2. Security:
At Decorrizz India, we prioritize the security and privacy of your financial information. All online payments are processed through secure payment gateways that comply with industry standards. Your credit/debit card details and personal information are encrypted and transmitted securely.
3. Order Confirmation:
Upon placing an order, you will receive an order confirmation email with the details of your purchase, including the total amount payable.
4. Pricing and Currency:
All prices displayed on Decorrizz India are in Indian Rupees (INR) unless stated otherwise. The prices listed on the website are inclusive of applicable taxes, duties, and shipping charges.
5. Payment Verification:
In some cases, Decorrizz India may request additional information or documentation to verify the payment details provided. This is done to ensure the security and legitimacy of transactions. We may contact you via email or phone for further verification if necessary.
6. Payment Failure:
If your payment fails during the checkout process, please ensure that you have provided accurate payment information and sufficient funds in your account. In case of payment failure, you may try using an alternative payment method or contact our customer support for assistance.
7. Refunds and Returns:
Our Refund and Return Policy governs the process of refunds and returns. Please refer to the policy for detailed information on eligibility, timelines, and procedures.
8. Payment Disputes:
In the event of any payment disputes or discrepancies, please contact our customer support team. We will investigate the matter promptly and work towards resolving the issue to the best of our abilities.
9. Payment Gateway Terms:
When making a payment, you may be subject to the terms and conditions imposed by the respective payment gateway provider. It is advisable to review and familiarize yourself with these terms to understand their policies and obligations.
10. Modification of Payment Policy:
Decorrizz India reserves the right to modify or update this Payment Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website.
By using Decorrizz India's website and making a purchase, you acknowledge and agree to abide by this Payment Policy. If you have any questions or require further clarification, please contact our customer support team.