top of page
Apply promocode DCRZ10 to get 10% discount on your first purchase ● Enjoy drop and pressure tested protective multi-layer packaging ● Free shipping across India ●
-
Can I change my shipping address or update delivery instructions after placing my order?Yes, you can change your shipping address or update delivery instructions after placing your order by contacting our customer support team at Support@decorrizzindia.com. We will assist you promptly to ensure your order is delivered correctly.
-
What is the estimated delivery time for orders within India?Ready to move: 7 to 15 days. Made to order: 10 to 20 days.
-
How does the cost for expedited dispatch of custom orders compare to standard dispatch times?Expedited dispatch for custom orders incurs additional costs due to the dedicated resources and specialized unit allocated for rapid production. Standard dispatch times may be longer but are more budget-friendly.
-
How can I track my order once it's been dispatched?After dispatch, you will receive a tracking link via email and SMS. You can also access tracking information through your personal dashboard on our website.
-
Is there a choice of courier services available for customers to select from during the checkout process?At Decorrizz India, we deeply value the convenience and satisfaction of our customers when it comes to the delivery of their orders. For standard individual orders, our dedicated logistics team ensures that your products are dispatched with the utmost care and efficiency using our trusted courier services. However, we understand that some customers may have preferences for specific courier services. It's important to note that for standard individual orders, the option to choose a courier service during the checkout process may not be available. Rest assured, our priority is to provide a reliable and seamless delivery experience for all our customers. If you have any special requests or concerns regarding the choice of courier service for your order, please feel free to contact our customer support team, and we will do our best to accommodate your needs and provide further assistance. Thank you for choosing Decorrizz India for your home decor needs, and we look forward to serving you with excellence.
-
How long does it take for my order to be dispatched?Ready-to-ship items: 1-2 days. Made-to-order items: 10-15 days. Custom designs: Dispatch time varies based on customization and timeline.
-
I received my customized made-to-order item from Decorrizz India, but it doesn't meet my expectations. What should I do?At Decorrizz India, we understand the importance of customer satisfaction. If, for any reason, you are not satisfied with your customized made-to-order item, you have the option to return it. However, please note that the customer is responsible for covering the shipping charges associated with the return. The refund process will be initiated once the returned product is sold on our website. We believe in providing a fair solution, and to expedite the process, we offer an immediate 50% refund for customers who require a quicker resolution. Our aim is to ensure that you are happy with your purchase, and we appreciate your understanding of our return policy. If you have any specific concerns or questions regarding your order, feel free to reach out to our customer support team. We are here to assist you throughout the entire process. Thank you for choosing Decorrizz India for your customized home decor needs.
-
How you pack fragile items?At Decorrizz India, we understand the value and delicacy of your chosen home decor pieces. Our commitment to delivering them to you in pristine condition is unwavering. That's why we take extra care in packing fragile items with precision and expertise. Our Experienced Packaging Team Behind every successful delivery is a team of experts who are dedicated to ensuring the safe arrival of your order. Our packaging team consists of experienced professionals who are well-versed in handling fragile items with the utmost care. Drop and Pressure Tested Protective Multilayer Packaging We believe in going the extra mile to safeguard your cherished decor. To achieve this, we employ a meticulous approach to packaging, which includes drop and pressure testing. Each fragile item is carefully wrapped and enclosed in multiple layers of protective materials. This multilayer packaging serves as a shield against any potential impacts or external pressures during transit. Large Fragile Products: Thermacoal and Wooden Box For our larger and especially delicate items, we take additional precautions. These items are packaged with the utmost care by placing them inside a specially crafted wooden box, ensuring an added layer of protection. There is a cushioning of high-quality thermacoal inside the wooden box, further enhancing the structural integrity of your order. Guaranteed Safe Delivery Our commitment to you is a guaranteed safe delivery experience. When you choose Decorrizz India, you can be confident that your fragile decor items will reach you in impeccable condition. We understand that each piece represents not just an accessory but an expression of your style and taste. Should you ever have any concerns about the packaging or condition of your order upon delivery, please don't hesitate to contact our customer support team. We are here to address any inquiries or issues promptly and professionally. Thank you for entrusting us with your home decor needs. Decorrizz India is dedicated to ensuring that your decor pieces arrive at your doorstep as beautiful and flawless as when they left our workshop. Your satisfaction is our highest priority, and we take great pride in providing you with a truly safe and secure delivery experience.
-
Which courier service does Decorrizz India typically use for product deliveries?Decorrizz India values the efficient and secure delivery of our products to our customers. To achieve this, we have established partnerships with a range of reputable courier services, ensuring that each shipment is handled with care and delivered promptly. We collaborate with leading delivery services such as Delhivery, FedEx, DHL, Xpressbees, and DTDC. The choice of courier service for your order may vary depending on several factors, including the product type and size. For the shipment of extra-large and large-sized products, we primarily utilize Delhivery to guarantee the safe and reliable transportation of these items. Delhivery's expertise in handling oversized products aligns perfectly with our commitment to delivering your orders in excellent condition. Rest assured that regardless of the courier service employed, we are dedicated to providing you with a seamless and dependable delivery experience for all our products at Decorrizz India. Your satisfaction remains our top priority.
-
How does Ai help us?At Decorrizz India, AI helps us explore a wider range of design possibilities and bring our furniture concepts to life faster. At Decorrizz India, we leverage AI technology in two main ways to enhance our furniture design process: Concept Exploration: AI allows us to generate variations on design themes quickly. This helps us visualize a broader range of possibilities and identify promising ideas for further development. Enhanced Visualization: We use AI to create realistic furniture renderings in different settings. This helps us refine designs and ensure they translate well into real-world environments
-
Do we use Ai generated Images?We utilize cutting-edge AI technology to generate some of the furniture images you see on our website. This allows us to showcase a wider variety of design possibilities and enhance your browsing experience. AI is a common tool used by furniture manufacturers and designers to create initial concepts and visualize ideas. It doesn't replace the human touch – our skilled designers curate and refine these images to ensure they accurately reflect our design philosophy and product offerings.
Frequently Asked Questions
bottom of page